Fight against Verizon overcharge
Verizon is the evilest company I have ever dealt with. Over the years when I was Verizon customer, I had been overcharged many times. Recently I was using the Verizon triple play. At first,I Signed on the price as the advertised on TV. But when the time for installation, I was told that I did not have any other with Verizon, although I was even given a "confirmation number"!Then I had to signed with Verizon again with higher price because I need service. But When I got my first bill 2 weeks later. It was a shock! It charged me $199 and I was told that it was pre-rated. I canceled my service with Verizon in September when I got that bill and paid a full$199 and was told that I would get a refund later on. Not only I did not get any refund, Verizon keeps charging me monthly phone bill while I have already returned Verizon's equipment and have been using another company's service. Every time I called Verizon, I was told that I would get refund, yet Verizon charges me again and again for the service I am using!
Verizon has a history overcharges customers, misleading customers and promises one thing yet charges much more than what they have promised. At least from my experiences as Verizon customer over the years.
I suggest that we boycott Verizon and I hope that FCC makes better regulations to protect average Americans from being squeezed dry by big company like Verizon!
After several months of complaints and many hours on the phone with customer service, my wireless internet device was found to be faulty ( same issue as the original unit warrantied 2 wks after original purchase ). Verizon claimed that the data charges were "data used" charges. In other words the 104 gigs of data that I was billed had been for data that had been streamed from my MIFI device in one billing cycle(password protected& no other devices on my bill to use data). A local computer technician claimed this amount of data is virtually impossible for my situation. Despite my calls Verizon they refused to adjust my data plan or bill. So now I'm stuck with a bill that could pay for a modest trip to the Caribbean!! HELP....
I add my Verizon WiFi $50 and my LG phone $45 .my first bill was $180.77
Noel Robinson commented
My experience is typical of the ones posted here. I signed two year contract for two phones for $185/mo. When I got the Bill Iwas shocked. I called and was told my daughter was using her phone too much. Couldn't wait for my contract expire. Verizon recommended a better deal with more minutes for $165/ mo. I believed them and signed for two more years. The bill was no better so they recommended that I drop my daughter which I agreed to. I asked about their competitors adds of unlimited stuff. They said they have that too for $60/mo. I said I'll take it but still was billed redidicuously high. I then called to say no matter what I'm dropping Verizon because it's like a credit card that must be shredded. I was turned into collections for over $600. Next I get a call from a collection agency saying it is well over $1000!. I asked for an itemized bill to see how it could have gotten this high. They told me sure and that a payment plan could be worked out. Then I get a letter from Verizon saying it now down to $720 and they could only take payment in full. What happened to the itemized bill?
TRUE ! ...... I can't believe they stay in business when they shout be in jail. They deliberately overcharge and give the endless runaround until you just give up. But they'll never give up on collecting. Boycott Verizon !
Verizon is charging me for 2 phones that have been suspended and not used!!!!! I cannot comprehend how all of a sudden I have a 535 dollar bill in a flash.. They are so wrong and hide mistakes they have made.. I am not responsible for that money. They are doing me wrong so cbadly and I'm positive I'm not the only one out there. I am so upset how they are taking advantage of me. I have been a long term customer and they treat me like this.. what do I do?? Like I said, I'm sure I am not the only one.. Help.. Please
Verizon and AT&T is run by English burglars using managers named Silverstine, Goldsmith, Weinstein etc...
Verizon and FCC is no different then North Korea, Verizon is a communist organization. My Bell was never disolved , it only changed names to AT&T and Verizon. In soviet union people connected by wire received daily propaganda and a "*****". Not different then Verizon and AT&T.
BECAUSE WE ARE LIVING INA MATERIAL WORLD AND WE ARE MATERIAL PEOPLE.
WHY CANT WE ALL JUST GET TOGETHER AND CANCEL THEM AND PUT THEIR GREEDY ***** OUT OF BUSINESS?? THERE ARE SOOOOO MANY OF US AND IF WE ALL STAND TOGETHER AND BOYCOTT THINGS THEY WOULD HAVE NO CHOICE BUT TO START LOWERING THEIR PRICES. WE HAVE THE POWER PEOPLE BUT WE WILL NEVER COME TOGETHER TO WORK AT IT. SAD.
they raped me too. i had no overages on my internet all year then without changing anything all offa sudden i couldnt get on their site due to "security issues" and got dicked around for almost two months and wouldnt ya know....590.00 in overcharges in nov and 640.00 in dec and now they finally gave me access to my account and i can check it daily, gee i'm going nowhere near my 30gb that i'm paying 120 a month to have. they took away my hard working savings to add to their billion dollar account. i want to fight tooth and nail over this but their too big and i'm too small. the united states of greed. sad.
Verizon sucks they over charge you ..................
Rishi Parmar commented
I recently switched from Verizon to another carrier. I just received my final bill from Verizon which charges me for the full month of the last bill, instead of prorating it for the 6 days I used it for. I called the customer service and they said that I signed the legal document regarding the last bill being a full bill when I had become their customer.
When I signed up with verizon, my first bill was prorated. It seems to me that Verizon Wireless is just charging money for the service that consumers don't use by putting it in the intial documents, even when the official contract is over. I urge that FTC/FCC require Verizon wireless and other service providers to only charge consumers for the service they use by appropriately prorating the bill when bill is outside the contract.
Sometime There's A Good Notion! What's passe in MY mind?
I'll just buy a tablet from Apple, and all other service will be standing at the front door. TV is passe, this lap top is calling for retirement daily, a pay as you go phone is $10.00 a month and The Tablet sweeps it all out, these nasty bills will be passe!
Mother told, "don't beg" but money charges from Verizon receive blind translations the last two years. At present the fad is called "balance transfers" that can't be substanciated, last month, Mar 1st it cost me $250.00, Verizon never showed a usage record, piracy was claimed. At present the issue is a conversation with a billing person blank as to her name that agreed after 1 half hour to reduce my TV channels and total FIOS bill to $117.00, well the bill this month is $140, plus she put me into a 2 year contract, this kind of trade off is illegal as channels are less but the cost for less has been raised you see. All statements to customers talking to billing are bogus because no one has a name, that offered a reduction in my FIOS monthly cost to ME!
Marion (dolores) veto commented
I JUST RECENTLY CHANGED MY SERVICE TO VERIZON. 1 WK AGO! I HAVE BEEN ON THE PHONE 20 TIMES..THEY GIE ME THE "ELITE TEAM" AND STIL AM HAVING PROBLEMS. THEY PROMISEDME SO MCH WTH A 2 YR CONTRACT, THEN CHANGED IT AFTER I HAD IT INSTALLED..WHAT WAS SUPP TO BE ALOT CHEAPER THAN MY PREVIOUS COMPANY NOW IS MORE! I UNDERSTAND I HAVE 30 DAYS TO HAVE THEM COME TAKE THEIR EQIP. OUT. HOPE THAT IS RIGHT!NO ONE THER SEEMS TO KNOW WHAT S GOING ON.. SINCERLY
how about getting charged $2200 for Verizon billing, and they said i used 101 gb come on, are they stupid or is it greed.
Verizon should add Thieves to their corp name
As they constantly quote one price then bill another.
It can be reversed - but it's very painful as they don't want to give you anyone's name, telephone number or e-mail address.
here are a couple that worked for me
PSullivan@verizon.com - was told he's the president
Mr. Seymour - actually took care of the incorrect amount 855 355-5336
even though I've been told that they've corrected the billing, I still feel that they are thieves and do this intentionally
Maneesh Pangasa commented
The FCC's Connect America Fund created as part of Universal Service Fund reform should actually help bridge the Digital Divide created and grown during the 8 year Bush Cheney Administration because of FCC's inability or unwillingness to mandate competition among broadband providers, leading to fewer choices and higher prices discouraging adoption and some providers choosing to not deploy in certain areas. Also it should not enrich large telecoms at the epxense of ordinary citizens.
This week the FCC is voting on a reform of the Universal Service Fund program. I agree with the agency that the program's goals are noble - but outdated - and that the agency must find a way to funnel its resources toward building broadband networks rather than phone lines.
However, the rules proposed in the industry-authored "ABC plan" would do little to promote the public interest. They would simply allow phone companies like AT&T and Verizon to extract billions more from consumers with no accountability. The FCC's Line Charges in USF reported on by Teletruth and New America Networks that let big telecoms get away with taxpayer subsidies they don't need and to rip-off consumers of traditional telephone service needs to go. No line charges for broadband should be applied to consumers. The FCC Line Charge should have been paid for by the telecoms not passed on to the customers. Don't let this rip-off continue with broadband.
Any new rules that you adopt must require phone companies to justify additional fees before they start taking even more hard-earned money out of our pockets. The Commission must require strong regulatory oversight in exchange for carriers' receiving this ratepayer-funded subsidy.
Don't expect any help. The government is totally corrupt and criminals run our nation. Verizon pays no income tax and if above the law from the campaign contributions and bribes they give.
Until we remove the criminals in government we are doomed. Vote for Ron Paul and anybody but republicans and democrats.