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Fight against Verizon overcharge

Verizon is the evilest company I have ever dealt with. Over the years when I was Verizon customer, I had been overcharged many times. Recently I was using the Verizon triple play. At first,I Signed on the price as the advertised on TV. But when the time for installation, I was told that I did not have any other with Verizon, although I was even given a "confirmation number"!Then I had to signed with Verizon again with higher price because I need service. But When I got my first bill 2 weeks later. It was a shock! It charged me $199 and I was told that it was pre-rated. I canceled my service with Verizon in September when I got that bill and paid a full$199 and was told that I would get a refund later on. Not only I did not get any refund, Verizon keeps charging me monthly phone bill while I have already returned Verizon's equipment and have been using another company's service. Every time I called Verizon, I was told that I would get refund, yet Verizon charges me again and again for the service I am using!
Verizon has a history overcharges customers, misleading customers and promises one thing yet charges much more than what they have promised. At least from my experiences as Verizon customer over the years.
I suggest that we boycott Verizon and I hope that FCC makes better regulations to protect average Americans from being squeezed dry by big company like Verizon!

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    VerizonisevilVerizonisevil shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • DuaneDuane commented  ·   ·  Flag as inappropriate

        I recently received an end of service bill from verizon when I switched to ATT. I only had 8 days on that months service. I expected maybe an 80 dollor bill and was shocked to see they wanted 335.73. When I called after finally reaching someone was told that they were still billing me for a hotspot which was turned off on dec 4 the day i switched to ATT. He promised a resolution. about 10 days later I received a dunning notice demanding 355.73. I called back and now i have been informed I was a month behind which I know is false. I was paid up untill Nov. 26th I should have beern billed 8 days. I got shuffled around to 5 different people none whom had talked to the one previously and I had to start over. I asked for a detailed bill so they transfered me again only to be told they couldnt do that. I have no access to my bill as my acct there is closed. Finally frustrated beyond measure and 2 hours on this one phone call i just said see you in court. between myself and my wife we have wasted 10 hours of our life we'll never get back. any suggestions out there. Lawyers cost alot more than 335.73 but damm if I want to just roll over and pay them for something they dont deserve.

      • LanaLana commented  ·   ·  Flag as inappropriate

        It's me, below; the OVER $900.00 WAS AFTER I PAID THE $200?? SO $900.00 PLUS THE $200.?? $1000.00 SOME DOLLARS FOR ONLY 4 MONTHS SERVICE????

      • LanaLana commented  ·   ·  Flag as inappropriate

        I was suppose to be on plan for $56.00 a month.....they charged me over $100.00 a month. They said because of using too much data??? I talked with a supervisor said apparently I was on the wrong plan and if I paid they 200.?? for 2 MONTHS she would put me on the right plan....but...I still owed 200.?? she said she would talk to her supervisor..who would call me because it was obvious misunderstanding!?? I never heard from anyone but I did get a bill for over $700. after 4 months!!!! I talked to different supervisor, he said it's a legitimate bill, I told him that the OTHER supervisor said that SOMEONE was going to call me. He said we don't do that.I said I even wrote down everything she told me. He said I see that she did say that;but we still don't do that. So since I am on disability income there was no way I would be able to pay that OUTRAGES AMOUNT,they added early disconnect fees. Totaling OVER $900.00 )ONLY 4 MONTHES (SERVICE)

      • ~Eric~Eric commented  ·   ·  Flag as inappropriate

        After several months of complaints and many hours on the phone with customer service, my wireless internet device was found to be faulty ( same issue as the original unit warrantied 2 wks after original purchase ). Verizon claimed that the data charges were "data used" charges. In other words the 104 gigs of data that I was billed had been for data that had been streamed from my MIFI device in one billing cycle(password protected& no other devices on my bill to use data). A local computer technician claimed this amount of data is virtually impossible for my situation. Despite my calls Verizon they refused to adjust my data plan or bill. So now I'm stuck with a bill that could pay for a modest trip to the Caribbean!! HELP....

      • Noel RobinsonNoel Robinson commented  ·   ·  Flag as inappropriate

        My experience is typical of the ones posted here. I signed two year contract for two phones for $185/mo. When I got the Bill Iwas shocked. I called and was told my daughter was using her phone too much. Couldn't wait for my contract expire. Verizon recommended a better deal with more minutes for $165/ mo. I believed them and signed for two more years. The bill was no better so they recommended that I drop my daughter which I agreed to. I asked about their competitors adds of unlimited stuff. They said they have that too for $60/mo. I said I'll take it but still was billed redidicuously high. I then called to say no matter what I'm dropping Verizon because it's like a credit card that must be shredded. I was turned into collections for over $600. Next I get a call from a collection agency saying it is well over $1000!. I asked for an itemized bill to see how it could have gotten this high. They told me sure and that a payment plan could be worked out. Then I get a letter from Verizon saying it now down to $720 and they could only take payment in full. What happened to the itemized bill?

      • Anonymous commented  ·   ·  Flag as inappropriate

        TRUE ! ...... I can't believe they stay in business when they shout be in jail. They deliberately overcharge and give the endless runaround until you just give up. But they'll never give up on collecting. Boycott Verizon !

      • Anonymous commented  ·   ·  Flag as inappropriate

        cinnjones40@gmail.com
        Verizon is charging me for 2 phones that have been suspended and not used!!!!! I cannot comprehend how all of a sudden I have a 535 dollar bill in a flash.. They are so wrong and hide mistakes they have made.. I am not responsible for that money. They are doing me wrong so cbadly and I'm positive I'm not the only one out there. I am so upset how they are taking advantage of me. I have been a long term customer and they treat me like this.. what do I do?? Like I said, I'm sure I am not the only one.. Help.. Please

      • Anonymous commented  ·   ·  Flag as inappropriate

        Verizon and AT&T is run by English burglars using managers named Silverstine, Goldsmith, Weinstein etc...

      • Anonymous commented  ·   ·  Flag as inappropriate

        Verizon and FCC is no different then North Korea, Verizon is a communist organization. My Bell was never disolved , it only changed names to AT&T and Verizon. In soviet union people connected by wire received daily propaganda and a "*****". Not different then Verizon and AT&T.

      • Anonymous commented  ·   ·  Flag as inappropriate

        WHY CANT WE ALL JUST GET TOGETHER AND CANCEL THEM AND PUT THEIR GREEDY ***** OUT OF BUSINESS?? THERE ARE SOOOOO MANY OF US AND IF WE ALL STAND TOGETHER AND BOYCOTT THINGS THEY WOULD HAVE NO CHOICE BUT TO START LOWERING THEIR PRICES. WE HAVE THE POWER PEOPLE BUT WE WILL NEVER COME TOGETHER TO WORK AT IT. SAD.

      • Anonymous commented  ·   ·  Flag as inappropriate

        they raped me too. i had no overages on my internet all year then without changing anything all offa sudden i couldnt get on their site due to "security issues" and got dicked around for almost two months and wouldnt ya know....590.00 in overcharges in nov and 640.00 in dec and now they finally gave me access to my account and i can check it daily, gee i'm going nowhere near my 30gb that i'm paying 120 a month to have. they took away my hard working savings to add to their billion dollar account. i want to fight tooth and nail over this but their too big and i'm too small. the united states of greed. sad.

      • Rishi ParmarRishi Parmar commented  ·   ·  Flag as inappropriate

        I recently switched from Verizon to another carrier. I just received my final bill from Verizon which charges me for the full month of the last bill, instead of prorating it for the 6 days I used it for. I called the customer service and they said that I signed the legal document regarding the last bill being a full bill when I had become their customer.

        When I signed up with verizon, my first bill was prorated. It seems to me that Verizon Wireless is just charging money for the service that consumers don't use by putting it in the intial documents, even when the official contract is over. I urge that FTC/FCC require Verizon wireless and other service providers to only charge consumers for the service they use by appropriately prorating the bill when bill is outside the contract.

      • Louis ProfetaLouis Profeta commented  ·   ·  Flag as inappropriate

        I'll just buy a tablet from Apple, and all other service will be standing at the front door. TV is passe, this lap top is calling for retirement daily, a pay as you go phone is $10.00 a month and The Tablet sweeps it all out, these nasty bills will be passe!

      • Louis ProfetaLouis Profeta commented  ·   ·  Flag as inappropriate

        Mother told, "don't beg" but money charges from Verizon receive blind translations the last two years. At present the fad is called "balance transfers" that can't be substanciated, last month, Mar 1st it cost me $250.00, Verizon never showed a usage record, piracy was claimed. At present the issue is a conversation with a billing person blank as to her name that agreed after 1 half hour to reduce my TV channels and total FIOS bill to $117.00, well the bill this month is $140, plus she put me into a 2 year contract, this kind of trade off is illegal as channels are less but the cost for less has been raised you see. All statements to customers talking to billing are bogus because no one has a name, that offered a reduction in my FIOS monthly cost to ME!

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