Improve on/learn from ULS
ULS only permits applications to be filed with Windows browsers - a quirky requirement rare in today's world.
Simple ULS task have complicated details. Why is renewing a ham license so difficult? ULS seems optimized for the few major corporations who have hundreds or thousands of licenses and is needlessly complex for those with one or two.
Link the instructions to the input page for data. This should be obvious, but look at where you input antenna height data and it is not clear where "a", "b" and "c" are defined.
Improve the FRN process. Those who only input data every several years may well forget their FRN password. But oddly it is much easier and faster to get a bank password resent than an FRN password.
Bring back something like the old Master Frequency File where you can search for ALL FCC licenses in a given band not just the licenses from certain bureaus.