I want the old FCC Back
Richard Weil commented
I remember in the 1960s and '70s when there was a question about some licensing or technical issue it was possible to write a letter to the Commission and receive a coherent reply in a few days. That doesn't seem to be the case any more; at least my experience has been that to get a reply it's necessary to call and track down somebody who knows the topic. (And see my comment on taking 10 years to get a petition acted upon.) The phone operators I've talked with are great, and people sound like they want to be helpful, but that involves additional outreach to contact them. There just doesn't seem to be the two-way communication that used to characterize the FCC.
Bruce Kaye commented
I miss the FCC of old. It was good on technical information and made rules based on good data. It was to serve the public, instead of making money for the government. It had a good field enforcement arm that removed operators in all services who broke the rules. Require commissioners to have a background in communications and/or technical background and not use appointment to the commission as payback for political favors.