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Verizon should add Thieves to their corp name
As they constantly quote one price then bill another.
It can be reversed - but it's very painful as they don't want to give you anyone's name, telephone number or e-mail address.
here are a couple that worked for me
PSullivan@verizon.com - was told he's the president
Mr. Seymour - actually took care of the incorrect amount 855 355-5336
even though I've been told that they've corrected the billing, I still feel that they are thieves and do this intentionally