Skip to content
Home » Forum

Rishi Parmar

My feedback

1 result found

  1. 33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    An error occurred while saving the comment
    Rishi Parmar commented  · 

    I recently switched from Verizon to another carrier. I just received my final bill from Verizon which charges me for the full month of the last bill, instead of prorating it for the 6 days I used it for. I called the customer service and they said that I signed the legal document regarding the last bill being a full bill when I had become their customer.

    When I signed up with verizon, my first bill was prorated. It seems to me that Verizon Wireless is just charging money for the service that consumers don't use by putting it in the intial documents, even when the official contract is over. I urge that FTC/FCC require Verizon wireless and other service providers to only charge consumers for the service they use by appropriately prorating the bill when bill is outside the contract.

Feedback and Knowledge Base