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Noel Robinson

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    Noel Robinson commented  · 

    My experience is typical of the ones posted here. I signed two year contract for two phones for $185/mo. When I got the Bill Iwas shocked. I called and was told my daughter was using her phone too much. Couldn't wait for my contract expire. Verizon recommended a better deal with more minutes for $165/ mo. I believed them and signed for two more years. The bill was no better so they recommended that I drop my daughter which I agreed to. I asked about their competitors adds of unlimited stuff. They said they have that too for $60/mo. I said I'll take it but still was billed redidicuously high. I then called to say no matter what I'm dropping Verizon because it's like a credit card that must be shredded. I was turned into collections for over $600. Next I get a call from a collection agency saying it is well over $1000!. I asked for an itemized bill to see how it could have gotten this high. They told me sure and that a payment plan could be worked out. Then I get a letter from Verizon saying it now down to $720 and they could only take payment in full. What happened to the itemized bill?

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